The ombudsstudent is someone who stands in the middle of UvA student life and is able to build good connections with fellow students. You will:

• Issue requested and unsolicited advice regarding student interests to the Graduate School management;
• Gather student wishes and complaints and talk to study associations and the Faculty Student Council;
• Assemble and lead the group of student representatives;
• Participate in GSC meetings and be present during meetings of the Educational Committee (OC) and the Board of Studies;
• Facilitating focus groups at the end of semester 1 in cooperation with the policy advisers;
• Possibly helping the Graduate School organisationally or administratively with ad-hoc projects such as alumni surveys, graduation ceremonies, career events and introduction days.

You are enrolled as student at the Graduate School of Communication. A successful ombudsstudent understands that you have a double role: you are a point of contact for students, while also working closely with the Graduate School. You listen to feedback and concerns from students and make sure these are shared in a clear and responsible way within the GSC.

You communicate clearly and simply, both in writing and in conversation. You know when to follow up on issues, who to involve, and how to handle sensitive information with care and confidentiality. You are able to see different sides of a situation and translate what you hear from students into useful feedback for the Graduate School. At the same time, you stay in touch with the student community and help improve processes based on what you notice and hear.

An understanding of Dutch is a plus, but not a prerequisite for this position.

The position concerns (temporary) employment of 8 hours per week. The initial employment is for one year. Following a positive assessment and barring altered circumstances.

Depending on your experience, the minimum salary is €3084 and the maximum salary is €3141 gross per month based on a 38-hour working week, as per the Collective Labour Agreement of Dutch Universities.

We additionally offer an extensive package of secondary benefits, including 8% holiday allowance and a year-end bonus of 8.3%. The UvA offers excellent possibilities for further professional development and education.